IN PRACTICE SINCE 2000
When communication fails, everything else follows. We make sure it doesn't.
Chase Media is a strategic communication firm serving executives, organizations and communication professionals across every discipline — business storytelling, crisis counsel and leadership brand identity. We bring more than two decades of journalism, media relations and public policy to every engagement. Our framework is encompassed in the book The 7 C’s of the New Communication Compass – seven principles that turn communication into a competitive advantage.
20+
20+ years of senior communication counsel, including Fortune 500 crisis response, global media relations, and executive coaching.
1 of 2
One of only two accredited GENIUS Business Storytelling partners on the planet; a neuroscience-backed methodology for communication that moves people to action.
Global
Past International Chair of the International Association of Business Communicators, the world’s leading professional body for communication.
A NOTE FROM THE FOUNDER
"Most organizations understand that communication matters. Fewer understand that when it's missing precision and story, it doesn't just underperform, it damages. Everything we do at Chase Media and Communication starts from that reality."
DIANNE LYNN CHASE , PRESIDENT & FOUNDER
THE PRATICE
Three disciplines. One point of view: communication done right is a strategic asset, and every one of these practices is built on that foundation.
Our work helps you advance your goals not only when things go well, but also when your leadership brand identity is at stake. We bring decades of journalism, media relations, public policy and crisis counsel to every engagement.
01
Business Storytelling
Organizations that communicate through story create alignment, accelerate decisions, and earn trust. Our GENIUS Business Storytelling workshops, grounded in neuroscience and decades of experience, give leaders and teams a repeatable framework for communication that creates success. As in all of our work, the principles of The 7 C’s of the New Communication Compass provide the thought leadership.
CONTINUE →
02
Crisis Communication
In a crisis, the first minutes, not hours, write the reputation narrative that may follow your organization for years. We provide on-scene counsel, pre-built crisis plans, scenario-based communication training, and rapid-response media guidance for mitigating rather than exacerbating issues, risks, and crises. It’s not a matter of If but When you’ll face a threat to your business, from cybersecurity breaches to product tampering to personnel issues. We’re experts in helping you move through challenges and preserve your brand equity. It is always better to prepare and prevent rather than repair and repent.
CONTINUE →
03
Leadership Brand Identity
Every senior leader has a reputation- a leadership brand. The question is: is yours by default or by design? We work with executives to identify, articulate, and activate a leadership brand that reflects authentic authority, so that when the moment calls for credibility, you already have it. This work is rooted in the Congruency and Connection principles from The 7 C’s of the New Communication Compass.
CONTINUE →
NEW BOOK
The 7 C's of The New Communication Compass
The 7 C’s of the New Communication Compass was written to serve as a north star for current and future leaders. With experience from more than two decades advising executives through their highest-stakes communication moments. It is not a theory book. It is a working framework with seven principles that executives, thought leaders, and communication professionals reach for when there is no margin for error: Collaboration, Connection, Compassion, Cohesion, Community, Congruency, and Calibration. Order on Amazon; special bulk rates available for events and organizational distribution.
- Collaboration
- Compassion
- Community
- Calibration
- Connection
- Cohesion
- Congruency
Read the synopsis
THE TEAM
Senior counsel, every engagement.
Work with us →
PRESIDENT & FOUNDER
Dianne Lynn Chase
Award-winning authority on strategic communication and leadership storytelling. Past International Chair, IABC. Adjunct professor across four universities. Accredited GENIUS Business Storytelling Partner, one of two in the world
ASSOCIATE
Brent Gilroy
More than 30 years in Washington, DC helping clients across aerospace, healthcare, energy and trade achieve outcomes through coalition building, lobbying and integrated communications.
SELECTED WORK
From metro economic development to a global aircraft maker after a major accident we've sat in the chair when the stakes were highest.
START THE CONVERSATION
The moment you face a crisis, a major announcement, or a leadership transition is not the time to figure out your communication strategy and elevate your skills. Let's build your brand equity and reputation now, before the next issue becomes a crisis.
Whether you’re preparing for a milestone, navigating a crisis, or sharpening your leadership voice, let’s build the communication strategy your moment requires.